FAQ

Shipping

Where do you ship?

We ship to all addresses within the United States, including APO/FPO/DPO. We do not ship internationally at this time.

How much does shipping cost?

Shipping is always free — on every order, with no minimum.

How long will my order take?

Orders are processed in 1–3 business days and delivered in 5–8 business days. You'll receive a tracking number by email as soon as your order ships.

Returns & Exchanges

What is your return policy?

Returns are hassle-free: you have 30 days from delivery to return unworn items with tags attached. Return shipping costs are paid by the customer, unless the item arrived damaged, defective or incorrect.

Read the full policy
Do you offer exchanges?

Yes, we are happy to exchange for a different size or color, subject to availability. Email us with your order number to start an exchange.

Contact us

Orders & Contact

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number.

Track your order
How can I contact you?

Email us any time, or call +1 (414) 405-2452, Monday to Friday, 9 AM – 5 PM CT.

support@owendy.shop